Lifeguard Supervisor

Roles and Responsibilities

We are currently looking for dynamic and self-motivated Recreation professionals who want to move their careers forward.

As a Lifeguard, you are responsible for monitoring activities in the swimming area to prevent accidents and provide assistance to swimmers. Your role will include key responsibilities such as:

• Cautioning swimmers regarding unsafe areas
• Rescuing swimmers in danger of drowning and administering first aid
• Maintaining order in swimming areas
• Determining the chlorine content and pH value of water, using a water testing kit
• Conducting or officiating swimming meets and giving swimming instructions
• Ensuring the swimming pool is clean
• Ensuring the sun loungers are clean, in the correct position, and in working order
• Regularly checking the temperature of the pool to ensure it is at the set standard
• Ensuring the pool deck is clean and free of any debris during operation
• Ensuring that the umbrellas are fixed properly to their units
• Ensuring that when the umbrellas are not in use, they are tied down for safety precautions
• Providing emergency care and treatment as required until the arrival of emergency medical services
• Having full knowledge of club’s facilities, timings, promotions, and prices

Skills

Education, Qualifications & Experiences

You should ideally be a professional swimmer and a trained and qualified lifeguard with a diploma or university degree and some previous work experience, preferably within the hotel industry. Being physically fit and able to work long hours in an outdoor environment is essential. A good command of English and strong interpersonal abilities are advantageous.

Knowledge & Competencies

The ideal candidate will be customer-driven with good guest service skills and the ability to handle complaints. You should be a positive, smiley individual with a sportive, outgoing, and approachable character. You will work well under pressure in a fast-paced environment and be a great team player who thrives in working with a multi-cultural team and guests alike, while possessing the following additional competencies:

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognising Differences
• Adaptability
• Customer Focus

Desired Candidate Profile

A Lifeguard is a crucial role in ensuring the safety and well-being of individuals at pools, beaches, water parks, and other aquatic environments. Lifeguards are responsible for monitoring water activities, enforcing safety rules, and responding to emergencies. Their primary goal is to prevent accidents and respond quickly and effectively in the event of an emergency.

Here’s a comprehensive overview of the Lifeguard role, including key responsibilities, essential skills, and career growth opportunities:

Key Responsibilities

1. Monitoring and Surveillance:

   • Constantly monitor swimmers and water activities to ensure everyone is safe.
   • Keep an eye out for signs of distress, unsafe behavior, or potential hazards.
   • Maintain a vigilant watch over designated areas, using lifeguard towers or patrols to ensure the entire area is covered.

2. Rescue Operations:

   • Respond swiftly to emergencies such as drownings, near-drownings, or other water-related accidents.
   • Perform rescues using appropriate techniques and equipment (e.g., rescue tubes, ropes, or boats).
   • Administer CPR, first aid, or basic life support (BLS) when necessary, until medical professionals arrive.

3. Enforcing Safety Rules and Regulations:

   • Enforce pool or beach rules and regulations to maintain a safe environment for all swimmers.
   • Educate swimmers on safety practices, such as proper diving techniques and avoiding risky behaviors.
   • Monitor the behavior of swimmers, ensuring that rules such as no running or diving in shallow water are followed.

4. First Aid and Emergency Response:

   • Be prepared to handle minor injuries, such as cuts or sunburns, by administering first aid as necessary.
   • Remain calm and act swiftly in emergencies, following the appropriate emergency response procedures.
   • Record and report any incidents or injuries that occur during shifts.

5. Preventive Measures:

   • Conduct regular safety checks of the pool or other water environments, including inspecting equipment and ensuring water quality.
   • Educate the public about water safety, promoting awareness through signs and announcements.
   • Participate in safety drills and continuous training to stay prepared for emergency situations.

6. Customer Service and Communication:

   • Communicate with swimmers to provide assistance, answer questions, and give directions.
   • Provide clear instructions and calm guidance during emergencies, keeping swimmers informed about what they need to do.
   • Interact with guests in a friendly, approachable manner, making them feel at ease while ensuring their safety.