Leasing Manager

Roles and Responsibilities

• Develop and implement strategies to attract and secure tenants for new and existing properties.
• Prepare, negotiate, and manage lease agreements, ensuring alignment with company objectives and compliance with regulatory requirements.
• Set and achieve leasing targets to optimize rental income and minimize vacancies.
• Collaborate with the marketing team to create promotional materials and campaigns to advertise available spaces. Conduct market research to analyze rental trends and competitive properties.
• Prepare and manage budgets related to leasing operations.
• Build and maintain strong relationships with tenants to ensure high retention and satisfaction levels.
• Coordinate lease renewals, terminations, and amendments.
• Address tenant concerns and resolve issues promptly to foster positive experiences.
• Supervise and mentor leasing staff to achieve departmental goals.

Minimum Qualification

• Bachelor’s degree, ideally in Business Administration, Real Estate, or a related field.

Minimum Experience

• 10+ years’ experience in retail and F&B leasing.

Key Traits of a Manager-Leasing:

• Strong Negotiation Skills: The ability to negotiate favorable terms for both the property owner and tenants while maintaining positive relationships.
• Customer Service Orientation: A customer-focused approach to address tenant concerns, respond to inquiries, and build long-term relationships with tenants.
• Organizational Skills: Managing multiple leasing transactions, maintaining accurate records, and coordinating schedules for property showings, lease signings, and renewals.
• Attention to Detail: Ensuring that lease agreements and other documentation are accurate and legally compliant.
• Financial Acumen: Understanding of rental rates, budgeting, and financial reporting to drive profitability in leasing operations.
• Communication Skills: Strong verbal and written communication skills are essential for interacting with tenants, team members, and property owners.
• Problem-Solving: Addressing any issues that arise during the leasing process, such as negotiating disputes, late payments, or property maintenance concerns.

Desired Candidate Profile

1. Lease Management

• Lease Negotiations: Negotiating lease terms and conditions with potential tenants, ensuring that both parties are satisfied with the agreements.
• Lease Documentation: Overseeing the preparation and execution of lease agreements, ensuring they are legally compliant and reflect the agreed-upon terms.
• Renewals and Expansions: Managing lease renewals for existing tenants, addressing concerns or changes, and negotiating lease extensions or expansions when appropriate.

2. Tenant Relations and Communication

• Managing Tenant Queries: Responding to potential and existing tenants’ inquiries regarding available spaces, rental rates, amenities, and other property-related concerns.
• Conflict Resolution: Addressing and resolving tenant issues to ensure a smooth leasing operation.
• Onboarding New Tenants: Coordinating the onboarding process for new tenants, ensuring they understand the terms of their lease and property rules.

3. Marketing and Promotion

• Marketing Properties: Developing and executing marketing strategies to attract potential tenants.
• Property Showings: Conducting property tours for prospective tenants, highlighting the features and benefits of the property.
• Tenant Retention Strategies: Implementing strategies to retain current tenants.

4. Rent Collection and Financial Oversight

• Rent and Payment Tracking: Ensuring timely collection of rent payments from tenants.
• Financial Reporting: Tracking leasing performance metrics and providing regular reports to upper management.
• Budgeting: Assisting in the budgeting process for leasing-related expenses.