Leasing Executive - 1 year contract

Job Title: Leasing Executive

Job Summary:

The Leasing Executive is responsible for managing and processing yearly lease agreements, handling renewals, and responding to inbound long-term guest enquiries. The role involves coordinating with internal departments to ensure seamless pre- and post-lease execution while providing a high level of service to clients. The ideal candidate will possess strong communication and organizational skills, along with the ability to analyze market trends and manage inventory effectively.

Key Responsibilities:

Lease & Renewal Management

• Handle long-term lease enquiries, prepare quotations, negotiate terms, and convert leads to confirmed bookings.
• Manage the lease renewal process as per SOP, including rate recommendations, renewal notices, follow-ups, negotiations, and payment collection.
• Prepare lease documentation, secure necessary approvals, and maintain special approvals as per DOA.
• Maintain and reconcile leasing reports between Opera and ERP systems, ensuring up-to-date and accurate data.

Client Relations & Communication

• Assist corporate and individual clients with requirements, ensuring high levels of customer satisfaction.
• Address and resolve guest complaints and long-term request issues effectively.
• Coordinate with various departments to expedite lease-related processes and ensure timely communication.

Reporting & Documentation

• Maintain and circulate updated lead reports and master lease reports on a weekly basis.
• Coordinate with Finance for aging reports, and assist with credit notes, refunds, asset transfers, and legal documents as needed.
• Maintain detailed tenant profiles and accurate databases for easy retrieval and follow-up.

Market Research & Inventory Management

• Perform competitor research and submit insights and recommendations to management.
• Maintain updated inventory reports and follow up with the sales team on proposal statuses.
• Coordinate post-lease handovers with technical and facilities teams to ensure a smooth transition.

Cross-Functional Coordination

• Liaise with marketing to develop sales kits, factsheets, and promotional material.
• Collaborate with venue management and attend internal meetings to identify cross-selling opportunities for residential bookings.
• Work closely with admin and leasing divisions to ensure effective execution of leasing formalities.

Requirements:

• Education: Bachelor's degree in Business Administration or related field.
• Experience: Minimum 3 years in Sales, Leasing, or Administration.
• Skills:
• Proficient in MS Office & ERP systems
• Strong customer service and communication skills
• Basic account management knowledge
• Ability to manage group bookings and maintain organized records
• Negotiation and problem-solving abilities