Learning & Development Manager

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner, changing the concept of a real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience.

Salaries and Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets/benefits provided by the hotel
• Medical Insurance Provided

Job Description

Learning & Development Manager

Playing a key role on the Talent and Culture Team, the Learning and Development Manager will ensure and maintain a stable foundation for the succession of colleagues to meet their personal goals and the future of the business, fostering an ongoing culture of development amongst colleagues and leaders alike.

Job Duties Include:

• Responsible for the coordination and execution of operational training for the hotel, creating and maintaining a monthly training calendar and training checklists.
• Provide ongoing coaching, feedback, and guidance to leaders to ensure consistent and quality on-the-job training is taking place.
• Be active in monitoring the operations, guest and external audit feedback, and ensure operational presence to observe, identify training needs, validate training and program implementation effectiveness.
• Facilitate new hire onboarding, Train the Trainer, and other corporate training programs.
• Actively monitor onboarding experience, facilitate ongoing check-ins with new hires, providing feedback to trainers and leaders for effective communication and retention.
• Coach and counsel all colleagues on job-related issues, career development, and performance management, providing performance management support and guidance to leaders.
• Act as an internal consultant to provide expert coaching and direction on Talent & Culture policy, programs, employee relations, legislation, employment standards, and human rights.

Qualifications

• Previous operational hospitality experience, minimum 4 years is required.
• Previous leadership experience is an asset.
• Ability to be independent with the ability to influence all levels of the organization and drive key initiatives while working cohesively as part of a larger team.
• Exceptionally organized, disciplined, proactive, and innovative.
• Proven experience with creating and executing full-cycle processes.
• Knowledge of INES system is mandatory.