Learning and Development Specialist

Job Purpose
dnata Airport Operations' vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passengers and 140 scheduled airlines annually.

As a Learning and Development Specialist, you will be responsible for the implementation of Learning and Development (L&D) solutions for functional areas to support business goals. You will ensure all learning solutions are delivered as per the programme design and to the predefined standards and any changes required are documented, discussed with the line manager, and incorporated.

In this role, you will:

1. Adhere to the predefined training and development framework, diagnose learning and performance gaps.
2. Recommend, design, develop, and deliver innovative solutions and evaluate business impact, consistently achieving excellent customer satisfaction at all levels and meeting agreed KPIs.
3. Ensure that changes to the business environment are analyzed and recorded and training program content updated so as to ensure learning solutions remain current and valid.
4. Demonstrate adherence to Quality and Standards and action improvements to ensure interventions are current, relevant, accurate, and fit for purpose.

Qualifications & Experience
To be considered for the role, you must meet the below requirements:

1. Degree or Honours and a minimum of 5 years of experience in a similar role
2. Experience in Aviation, Marketing, Business, or Human Resources Development related field

You'll have an edge if you have:

1. Professional training qualifications.
2. Previous experience in a supervisory capacity.

At dnata, part of Emirates Group, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!