Learning and Development Manager

We are seeking a dynamic Learning and Development Manager to join our team. This role is pivotal in fostering a culture of continuous learning and professional growth. The ideal candidate will design, implement, and manage learning initiatives that align with our organizational goals and enhance employee engagement and performance.

Key Responsibilities:

1. Develop and implement comprehensive learning and development strategies that support organizational objectives.
2. Conduct training needs analysis to identify skill gaps and design targeted learning programs.
3. Facilitate new hire onboarding, Train the Trainer, and other corporate programs.
4. Work closely with the leadership team to audit standards, develop action plans to address issues and concerns identified from audits and guest feedback channels.
5. Collaborate with department heads to create tailored development plans for employees.
6. Evaluate the effectiveness of training programs and recommend improvements.
7. Manage onboarding programs to ensure new hires integrate seamlessly into the organization.
8. Source and manage relationships with external training providers and consultants.
9. Monitor learning trends and introduce innovative learning solutions (e.g., elearning, blended learning).
10. Prepare reports and metrics on training activities and outcomes.
11. Promote a culture of learning and continuous improvement across all departments.

Qualifications:

1. Bachelor's degree in Human Resources, Business Administration, Education, or a related field.
2. Minimum of 3-5 years of experience in learning and development, preferably within the hospitality industry.
3. Strong knowledge of instructional design and learning methodologies.
4. Excellent presentation, communication, and interpersonal skills.
5. Proficient in using learning management systems (LMS) and elearning tools.
6. Ability to analyze data and provide insights for continuous improvement.

Additional Information:

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Remote Work: No

Employment Type: Full-time