Lead HR Business Partner

JOB PURPOSE

The Lead - HR Business Partner is responsible for leading the human resources function within the store, encompassing recruitment, learning and development, compensation and benefits, and manpower planning. He/she coordinates with the brand management team and local HR departments to ensure productivity and efficiency of a high-quality in-store workforce

RESPONSIBILITIES

• Ensure the consistent implementation of company policies and procedures, encompassing the employee handbook, standard operating procedures, uniform procedures, working hours, staff facilities.
• Enforce the disciplinary policy based on the disciplinary action matrix, ensuring alignment with local labor laws.
• Oversee on the completion of Performance Development Plans (PDP's) and Performance Improvement Plans (PIP's) by facilitating various learning activities and managing the performance appraisal cycle.
• Execute employee relations programs and assesses their efficacy, including activities such as exit interviews, employee surveys, and monitoring absenteeism and turnover rates.
• Oversee the recruitment process, improve selection tools and methods, conduct interviews, implement comprehensive inductions and onboarding processes.
• Deliver complex analyses of HR data by identifying critical trends and contributing to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.
• Coach managers on conflict resolutions and managing employee issues to enhance productivity and boost employee morale.
• Conduct performance appraisals, identify high potential employees and develop training and succession plans.
• Ensure workplace health, safety and security compliance with local laws, regulations and the company's code of conduct.
• Implement and adhere to the optimal staff structure based on stores' needs and productivity targets. Coordinate the distribution of budgeted hours and headcount, validates monthly payroll generation, while ensuring compliance with local laws and regulations.
• Ensure consistent implementation of employees' activities, gatherings, and engagement programs.
• Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, or a related field.
• Six to eight years of experience in HR, or a similar role. Three years of experience in a managerial role.
• Train-the-Trainer (TTT) and coaching certifications
• Proficient in Microsoft Office
• Fluency in English, Arabic is a plus