Lead Flight Operations Auditor

Date: 17 Mar 2025

Company: Air Arabia PJSC (G9)

Location:

Sharjah, AE

Country: AE

Job Purpose

Nominated by Air Arabia, the Lead FLT OPS Auditor shall monitor and verify all activities in the areas of Flight Operations, Ground Operations, Flight & Cabin Training, Safety, Quality and Security, ensuring all are being carried under the supervision of the relevant “Nominated Post Holder” in compliance with Air Arabia Group policies and third Regulatory Bodies’ requirements and adopted standards (IOSA).

Key Result Responsibilities

• Assists Head of Operational Audit to ensure compliance with all applicable operational regulatory requirements across Air Arabia Group.
• Partners with Stakeholders to facilitate and support the deployment of the QSS related policies across the hubs, including systems, investigation process, regulatory compliance, and operation readiness process. Identifies deviations and creates action plans to harmonize.
• Ensures an annual audit plan is documented and implemented for all company hubs.
• Ensures assessment of all hubs in conformance against IOSA ISARPS.
• Keeps abreast with local & international legislation, regulations, guidelines, and practices related to the aviation industry.
• Advises as assigned by the line manager on projects, changes in operational procedures, processes, and introduction of new projects.
• Conducts necessary assessments for the SMS to identify hazards and risks and evaluate the overall status. Sets preventive measures, decides on corrective measures and improvements, and ensures actions are taken timely.
• Follows up on all related raised findings closure with adequate CAPA.
• Ensures that safety manuals, risk registers, and documentation are continuously and timely reviewed and updated in accordance with the departmental Procedures.
• Ensures that established operations, policies, procedures, and internal rules and regulations are met under the supervision of the relevant “Nominated Post Holder” and are in compliance and accordance with:
• Conditions and Restrictions of the AOC & OPS SPECS.
• Applicable Regulatory Requirements
• All relevant Third Authority Regulations and additional standards as set by Air Arabia Group (IOSA).

• Monitors the annual audit and inspections plan; identifies non-conformities, problems, or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and effective by the responsible line manager.
• Advises the Head of Operational Audit on Quality, Security, and Safety related matters and supports with needed information and independent assessment of audits and inspections results as well as correction loops on a regular standard basis. Participates in the formal Management’s Evaluation of Quality and Safety Review Boards for the effectiveness of both Systems.
• Participates in the development and implementation of Group Policies & Procedures.
• Monitors and ensures all identified concerns on Safety and Security are addressed, investigated, and resolved in compliance with Air Arabia’s Safety & Security Programs.
• Conducts periodical health checks for all hubs Management Systems effectiveness.
• Ensures all lessons learned in Safety, Quality, and Security are shared with all hubs & considered.
• Monitors the SPI’s & SPT of each Dept in each hub.
• Participates in the review of Aviation Service Agreements and related Interface Procedures.
• Monitors SAFA Ratio of each hub and recommends necessary measures if improvement is required.

Note – The role defined here is not exhaustive and duties and responsibilities in line with the job function may be added from time to time.

• Aircraft Maintenance Engineer Licence and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;
• Alternatively, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License – more than 2000 FH) from a recognized institution combined with needed experience and exposure.
• Certificates related to Auditing, Quality Assurance, and/or Compliance such as ICAO, IOSA, or ISO – Lead Assessor are highly desirable, and some may be treated as conditional for this role.
• Project Management certificate or alternatively the proven corresponding working experience is nice to have.
• Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet, and Web Search.
• Excellent command over both written and verbal communication skills: reporting, presentations, etc.
• Fluent in English Language; Arabic or French Language are a plus.

• 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the “Quality and Safety” or “Compliance” function; low-cost airline experience is a plus.
• Extensive knowledge in regulatory bodies’ rules and regulations and requirements pertaining to Flight Operations, Ground Operations, and Flight Training policies, procedures, manuals, certification, and licensing.
• General knowledge in ICAO ISARPS.
• In-depth knowledge and experience in airline documentation and records control systems.
• Aircraft technical knowledge and relative exposure to aircraft maintenance is a plus.
• Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.
• Experienced in managing the continuing airworthiness of aircraft in line with Authorities, Manufacturers, and OEMs standard requirements.
• Experienced in designing and implementing policies, procedures, and manuals as per business needs and in line with applicable regulations and adopted standards.
• Influential at all levels including internal and external parties; experienced in managing relationships at the workplace and managing a diverse team of people.
• Proven skills in analysing data, identifying pitfalls, and recommending corrective measures.
• Cost-oriented, possesses effective problem-solving and decision-making skills.
• High accuracy and attention to both results and details.
• Employs technical expertise and interpersonal relations to support company’s objectives.
• Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.