Lead Agile Delivery Assurance

Responsible for tracking pace of Agile Transformation, delivery cadence and feedback loop through delivery assurance. Measuring and improving the outcomes and stability of value streams that are being set up. This entails identifying and implementing best-in-class practices, tools, and frameworks to customize measuring performance of Transformation and adoption of Agile practices across Product value streams at FAB. Additionally, onboarding cutting-edge Agile productivity and collaboration tools, adapting them for use at FAB, training key stakeholders in the usage, periodic reporting to senior management, and ramp-up of the measurement methodology.

Also responsible for Agile Transformation team to fit the target GT operating model and organization structure for niche talent and new-world skills needed to mobilize product value streams.

This role is also expected to establish and propagate the Agile Transformation chapter and disciplines related to continuous improvements, standardized tooling, and data-based decisions.

Generic Accountability

To lead delivery assurance area as part of the Transformation team to deliver value to Group Technology Domains through guidance, collaboration, and support.

Supports the Transformation Office in reporting of roadmap deliverables, actions, and impediments.

Engage with Group Technology leaders & head and wider Bank FAB stakeholders to educate and propagate Agile ways of working, tooling, and measurements.

Support the Tech Transformation program in a boundaryless manner including leading key initiatives to scale Agile practices, target Operating model, establish chapters and communities.

Leverage best practices and scaling frameworks to customize target state Group Technology structure purpose-fit for FAB including roles & responsibilities of value streams, chapters, and platform teams.

Co-create an Agile transformation roadmap with clear milestones and timeline, and track progress against it, periodically reporting progress to all key stakeholders.

JOB PURPOSE:

Responsible for tracking pace of Agile Transformation, delivery cadence and feedback loop through delivery assurance. Measuring and improving the outcomes and stability of value streams that are being set up. This entails identifying and implementing best-in-class practices, tools, and frameworks to customize measuring performance of Transformation and adoption of Agile practices across Product value streams at FAB. Additionally, onboarding cutting-edge Agile productivity and collaboration tools, adapting them for use at FAB, training key stakeholders in the usage, periodic reporting to senior management, and ramp-up of the measurement methodology.

Also responsible for Agile Transformation team to fit the target GT operating model and organization structure for niche talent and new-world skills needed to mobilize product value streams.

This role is also expected to establish and propagate the Agile Transformation chapter and disciplines related to continuous improvements, standardized tooling, and data-based decisions.

Generic Accountability

To lead delivery assurance area as part of the Transformation team to deliver value to Group Technology Domains through guidance, collaboration, and support.

Supports the Transformation Office in reporting of roadmap deliverables, actions, and impediments.

Engage with Group Technology leaders & head and wider Bank FAB stakeholders to educate and propagate Agile ways of working, tooling, and measurements.

Support the Tech Transformation program in a boundaryless manner including leading key initiatives to scale Agile practices, target Operating model, establish chapters and communities.

Leverage best practices and scaling frameworks to customize target state Group Technology structure purpose-fit for FAB including roles & responsibilities of value streams, chapters, and platform teams.

Co-create an Agile transformation roadmap with clear milestones and timeline, and track progress against it, periodically reporting progress to all key stakeholders.

Requirements Specific Responsibilities and Accountabilities

Agile Governance & Delivery Assurance

1. Establish measures to track pace of Transformation adoption and delivery through a robust process, agreed framework, and recommended tools.
2. Track Transformation delivery cadence and establish feedback loop through delivery assurance, assessments, and regular reporting to Group Tech Execs.
3. Measurement of the Transformation underway.
4. Plan and execute Agile tools (Jira align, Jira standardization and related productivity tools usage and guidelines).
5. Define and support roll out of standard Agile KPIs and OKRs across Group Technology at all levels. Automate reporting via launch of appropriate tools.
6. Create, maintain, and enhance Agile maturity framework for FAB and ensure regular assessments of all operational Service delivery teams based on the framework.
7. Collaborate with various reporting functions within Group Tech to integrate/host shared objectives on the same platform or via data sharing. Establish one-stop-shop for all Agile KPIs.
8. Co-create initial set of Agile KPIs with Design Office and establish baseline.
9. Formulate skill development programmes for adoption of Agile tools and standards.
10. Define standard automation tooling with Domains and push use of & integration amongst collaboration tools.
11. Collaborate with Product Enablement and Design Office to ensure the measurement frameworks are updated per changes in Op Model.
12. Collaborate with relevant Chapters to ensure KPIs are included and tracked (e.g. DevOps standards to be defined with Domains and cover Release & Service Mgmt).
13. Track success of skill development programmes via appropriate learning and development metrics.

8. QUALIFICATIONS & EXPERIENCE:

Minimum Qualification
Masters (preferred) or Bachelor’s degree in Business Management, Information Technology or related discipline. Agile certification is necessary preferably advanced (CSP, CSC, PSM-II, SPC, CAL 1-2, etc.) or beginner (CSM, PSM-1, Scaled Agilist, etc).

Minimum Experience
10+ years relevant experience in the banking sector with at least 7+ years in similar positions of progressively increasing managerial responsibilities in the Governance and Change/Transformation function. Has 5+ years experience in Enterprise-wide Change & digital Transformation and Agile Ways of Working. Has substantial experience and expertise in agile delivery techniques and methodologies to ensure continuous improvement and delivery of services. Experience as a Program Lead/Director handling Transformation programs, ideally with Project Management qualification in Agile/PMO. Hands-on experience in devising strategy for roll-out of multiple Agile frameworks (team and enterprise level). Extensive experience in leading and executing cross departmental projects with senior stakeholders. Effective leadership and strong written, oral, and presentation skills.

Company Industry

• IT - Software Services

Department / Functional Area

• IT Software

Keywords

• Lead Agile Delivery Assurance