Laundry Valet

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property, catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations, and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10-minute drive from Dubai International Airport.

Job Description

As a Laundry Valet, you are responsible to ensure that laundry service required by our Guests is met on time and with the highest possible standards.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Responsible for the pickup and delivery of Guest laundry.
• Collect laundry and dry cleaning bags from Guest rooms.
• Ensure the Guest name, room number, and laundry pieces are listed, and the list is inside.
• Count and verify all items as per the laundry and dry cleaning lists.
• Record collection and delivery times and special messages i.e., DND rooms, etc.
• Report immediately any Guest’s valuables/items found in the pockets of clothes sent to the Laundry.
• Check all items for damage and stains and take appropriate action to rectify these issues.
• Responsible for collecting and delivering outside Guest Laundry/Dry Cleaning.
• Assist marker when necessary.
• Responsible for delivering all Guest items punctually and at times Guests have specified.

Qualifications

• Minimum 2-3 years of previous experience in the hotel industry is preferred.
• Ability to work cohesively with fellow colleagues as part of a team.
• Attention to detail and guest-oriented.
• Constant standing and walking throughout shift.
• Occasional kneeling, pushing, pulling, lifting.

Visa requirements:

Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?

Do what you love, care for the world, dare to challenge the status quo! #HOSPITALITYISAWORKOFHEART