Laundry Operations Manager

Hospitality / Medicare / Account Management

Skillset:

Laundry Operation, Manager, Hospitality, Hotel, Customer Service, Team Handling, Good Communication Skills

Jobseekers from any country

Laundry Operations Manager

Job Location: United Arab Emirates
Job Type: Full-Time

Job Overview:

We are seeking a highly skilled and experienced Laundry Operations Manager to oversee the day-to-day operations in one of our laundry facilities. The ideal candidate will be responsible for managing staff, ensuring efficient and high-quality laundry service, maintaining equipment, and optimizing operational workflows to exceed customer expectations.

Key Responsibilities:

1. Oversee and manage all aspects of laundry operations, including washing, drying, folding, and ironing services.
2. Develop, implement, and maintain operational procedures to ensure smooth workflow and quality standards are met.
3. Supervise and train laundry staff, promote teamwork, and ensure a safe and productive work environment.
4. Monitor production KPIs, schedules and manage resources to meet service demands and delivery deadlines.
5. Formulate strategic and operational objectives.
6. Ensure compliance with health, safety, and hygiene standards, including equipment maintenance and cleanliness.
7. Collaborate with clients to understand their needs, resolve issues promptly, and provide excellent customer service.
8. Manage inventory of laundry supplies, maintain adequate stock levels, and control costs through efficient procurement.
9. Analyze operational data, track key performance metrics, and identify areas for process improvement.
10. Work with the maintenance team to ensure laundry machines and other equipment function properly and are serviced as needed.
11. Prepare reports on operations, performance metrics, and any necessary adjustments to strategies.
12. Manage budgets and forecasts.

Qualifications:

1. Bachelor's degree in Hospitality Management, Business Administration, Engineering degree, or a related field preferred (or equivalent experience).
2. 8-10 years of proven experience in laundry operations management.
3. Strong knowledge of laundry processes, chemicals, and equipment maintenance.
4. Excellent leadership and people-management skills.
5. Ability to work under pressure, prioritize tasks, and meet deadlines.
6. Strong problem-solving, decision-making, and organizational abilities.
7. Proficiency in using computer software relevant to inventory and operations management.

Benefits:

1. Competitive salary
2. Health insurance
3. Opportunities for professional development and growth