Laundry Attendant at Waldorf Astoria Dubai International Financial Centre

Job Description - Laundry Attendant at Waldorf Astoria Dubai International Financial Centre (HOT0B9GL)

Job Number:

HOT0B9GL

Work Locations

Waldorf Astoria Dubai International Financial Centre, Dubai International Financial Centre, Dubai 74777

A Laundry Attendant at Waldorf Astoria Dubai International Financial Centre is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.

As a Laundry Attendant, you will be responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. You will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen, and correct storage
• Manage guest requests in line with company brand standards and one call delivery deadline
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry, pressing, sewing, and other similar services to guests
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen item
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• Comply with hotel security, fire regulations, and all health and safety legislation

A Laundry Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to work under pressure
• Ability to work on own or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous laundry experience
• Experience in a similar role

Waldorf Astoria provides guests with an exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!