Laundry Attendant

You are at the heart of the hotel! As a Laundry Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Responsibilities

• To ensure that all guest and other hotel laundry is processed quickly and efficiently, in line with the laundry requirements.
• To ensure the safe storage, care and use of any chemicals, to protect themselves and colleagues from incorrect or dangerous usage.
• Use the laundry machines in line with their operating instructions, taking account of weight restrictions, and other requirements.
• Take initiative to add a personalized experience for the guest.
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service.

Qualifications

Experience / Certificates / Education

• High school diploma or equivalent is preferred.
• Proven experience in laundry / housekeeping or a related field preferably in a luxury hotel setting.
• Knowledge of cleaning methods, materials, and equipment.
• Strong attention to detail and organizational skills.
• Friendly and hospitable approach, prioritizing customer satisfaction.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team efficiently in a dynamic and fast-paced environment.
• Self-motivated and energetic.
• Maintain a clean, tidy, and well-groomed appearance consistently.

Physical Requirements

• Ability to lift and carry moderate to heavy loads.
• Stamina to be on your feet for extended periods.
• Flexibility to bend, stoop, and reach.

Additional Information

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.