Laundry Attendant

Company Description

An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.

JOB DESCRIPTION

PURPOSE OF POSITION

To provide guests and staff laundry services that meet Raffles Standards.

KEY ROLES & RESPONSIBILITIES

1. Process laundry by either washing, dry cleaning, or pressing.
2. Follow procedures for the above processes as established by the Laundry Manager.
3. Carefully use laundry chemicals, solvent, and spotting chemicals as instructed.
4. Mark all items for laundering, paying attention to room numbers and sequences.
5. Pay particular attention to any items requiring pre-wash soaking.
6. Weigh all laundry prior to loading into machines.
7. Use laundry equipment as instructed and maintain them in a proper state of cleanliness.
8. Attend daily briefings with Supervisor and accomplish daily tasks as instructed.
9. Report to supervisors any stained or torn guest and staff laundry before beginning the cleaning process. Also, report any items left in pockets or any jewelry on clothing.
10. Ensure all guest requests and instructions are adhered to, e.g., fold in trousers, light starch, shirt folded, etc.
11. Ensure the working area is kept clean and organized.
12. Present guest and staff laundry as instructed.
13. Adhere to personal grooming and hygiene standards.
14. Attend meetings and training sessions as required.
15. Carry out valet services as needed, including delivery of linen.

PERSONAL ATTRIBUTES

1. Average reading, writing, and oral proficiency in English.
2. Must be well-presented and professionally groomed at all times.
3. Strong interpersonal skills and attention to detail.

QUALIFICATIONS

1. Secondary education.

EXPERIENCE

1. Minimum 2 years experience in a similar capacity in the hospitality industry.

ADDITIONAL INFORMATION

Raffles Dubai Sheikh Rashid Road Wafi