Laboratory Director

Works under the Chief Medical Officer and together with the Chief of Pathology / Laboratory to develop and maintain a high-quality service, and cost-effective that is responsive to the needs of the medical staff and executes a plan for appropriate growth.

DUTIES AND RESPONSIBILITIES:

1. Oversees development of Quality Management (QM) plan with Lab Leadership and identifies improvement opportunities.
2. Develops a lab-specific dashboard to incorporate elements of American Hospital Dubai's goals of service, quality, growth, cost, and people.
3. Oversees Laboratory Quality Improvement (QI) activities and liaises with the Performance Improvement (PI) Department.
4. Oversight of the development of policies and procedures that pertain to patient safety and transfusion service functions.
5. Participates in hospital-wide Quality Improvement (QI) initiatives/committees.
6. Promotes a safe working environment in the Laboratory.
7. Promotes ethical practices and maintains patient confidentiality.
8. Oversees Capital Expenditure (CAPEX) requirements for the Laboratory.
9. Evaluates the Laboratory layout and space requirements for maximum efficiency, safety, and standards such as Joint Commission International Accreditation (JCIA), College of American Pathologists (CAP) and the like.
10. Supports Laboratory staff at all levels to maintain morale, a proper working environment, and interaction and delegation of management responsibility to supervisory staff.
11. Oversees the development of policies and procedures consistent with organizational and accreditation guidelines.
12. Formulates a strategic plan for laboratory outreach and marketing of services.
13. Manages and directs the Laboratory cost for testing and appropriate staffing, with bench-marking.
14. Implements and maintains standards for accreditation.
15. Provides input for planning and staffing for Laboratory services in American Hospital Dubai's Clinics.
16. Provides educational and developmental opportunities for staff.
17. Performs all duties and tasks as per the hospital Code of Conduct and in line with the hospital's Vision and Mission.
18. Remains professional at all times and is not involved in any out-of-committee/department discussion regarding policies, data and information obtained within the department and as part of assigned duties.
19. Accepts additional duties, within the scope of practice in periods of higher workload, and needs and as assigned by immediate superior.
20. Maintains regular working hours as per the employee contract.
21. Upholds the hospital values as per the C-I Care Program.
22. Promotes and participates in departmental teamwork.