Key Accounts Manager – Dubai, United Arab Emirates

Job Title: KEY ACCOUNTS MANAGER

Job Location: Dubai, United Arab Emirates

Line Manager: Consultant/Partner

Company Description:

A leading HR Professional services firm covering the Middle East, North Africa, and Turkey, providing unparalleled knowledge of the local and regional market, delivering high-end quality services with excellence and integrity.

Job Summary Overview:

• Work in all areas related to Business Development, building market insight and targeting potential prospects.
• Handle client accounts in the company, serving as the lead point of contact for all key client matters.
• Anticipate client needs and work within the company to ensure deadlines are met.
• Acquire new customers and maintain long-term relationships.
• Ensure customer processes run smoothly for sustainable loyalty.

Tasks: Key Accountabilities/ Responsibilities

• Identify and develop client business relationships with regional and multi-national firms.
• Generate revenue in your area of specialization in a target-driven environment.
• Use sales, business development, marketing techniques, and networking to attract business.
• Engage and build trust with clients in a professional manner.
• Build strategies to maximize output and revenue generation.
• Manage the sales cycle of Key Accounts and complex solution-based sales.
• Translate business needs into potential solutions, leading the sales process from start to finish.
• Estimate the financial impact of opportunities.
• Negotiate client contracts and establish timelines for performance.
• Expand relationships with existing customers by proposing solutions that meet their objectives.
• Resolve issues and maintain trust with customers.
• Plan and present reports on account progress and goals.
• Manage CRM data ownership and accountability.

Requirements and qualifications:

• BA and/or MBA with minimum 3-6 years of relevant work experience.
• Strong record of successful BD/KA projects.
• Proactive in making warm/cold calls to pitch business.
• Attention to detail and ability to work in a fast-paced environment.
• Creative with innovative campaign ideas to improve KPIs.
• Data-driven and analytical skills.
• Excellent communication and presentation skills.
• Strong negotiation and relationship-building skills.
• Able to multitask, prioritize, and manage time efficiently.
• Goal-oriented, organized, and a team player.
• Solid computer skills.