Key Account Manager - Retail

Casinetto has been a leading B2B foodservice distributor in the UAE since 2010 offering a carefully curated selection of the best quality and most authentic handpicked food products, from mid-range to gourmet.

In 2019 we launched our B2C e-grocery with the mission to transform UAE's culinary scene.

Because everyone should be able to enjoy the rich, fresh flavours of European produce. Sourced direct from farmers and artisans and delivered to your door.

We are a local business that works and supports more than 300 Italian and European farmers, bakers, and manufacturers to grow together while providing more than 2,000+ products to our customers as we know the importance of sustainable agriculture and fresh local produce. We work with master craftsmen and women to bring to you only the best. It is an honest philosophy, Buy the Best, from the Best, to serve the Best. Remember, what you eat matters, and where it comes from matters more.

Since the beginning Casinetto has grown very quickly, year on year, and now extends to employing 100+ loyal staff. By introducing only the best people with a passion for excellence our gradual but consistent growth has enabled Casinetto to take great care in looking after every customer's needs and requirements - no matter how extreme!

About your role

We are seeking a dynamic and results-driven Key Account Manager for Retail to join our team. The Key Account Manager will be responsible for driving sales growth, establishing relationships, and ensuring the penetration of our entire selection in key retail stores across the UAE.

The ideal candidate will have a passion for food, demonstrated strong/successful track record in the retail sector, and the ability to execute effective sales strategies.

Your primary responsibilities

1. Manage and grow retail sales accounts, ensuring a strong presence in supermarkets and hypermarkets such as Carrefour, Lulu Hypermarkets, Spinneys, Choithrams, and other key retail stores.
2. Identify new business opportunities and secure listings for our Italian food products and broader selection in target retail outlets.
3. Build and maintain strong relationships with buyers, store managers, and decision-makers within the retail sector.
4. Negotiate contracts, pricing, and product placements to maximize visibility and sales.
5. Achieve sales targets, ensuring consistent growth in market share and revenue.
6. Monitor and analyze sales performance, market trends, and competitor activities to identify growth opportunities and areas for improvement.
7. Collaborate with the marketing team to execute in-store promotions, activations, and merchandising strategies.
8. Ensure optimal stock levels and product availability by working closely with the logistics and inventory teams.
9. Provide regular feedback and reporting to management on sales performance, market trends, and customer needs.
10. Attend sales meetings, trade shows, and product training sessions to stay informed about new products and industry trends.

What you need to excel

1. Proven experience in retail sales within the FMCG or food industry.
2. Strong knowledge of the UAE retail market, with experience working with major retailers specifically Carrefour and Lulu Hypermarkets.
3. Excellent communication, negotiation, and relationship-building skills.
4. Ability to work independently, manage time effectively, and meet sales targets.
5. Experience working with CRM (Salesforce) and BI.
6. Knowledge of Italian food products or a passion for food and culinary trends is a plus.
7. Valid UAE driver's license and willingness to travel frequently within the UAE.