Key Account Manager - Abou Dhabi

Description

Medica Group, a Partner of choice for aesthetic medicine solutions technologies. We represent the leading companies in the world of Aesthetic, Medical equipment and Skin Products in MENA and Southeast Asia.

Our 200 multicultural employees are passionate about improving people's lives with different skin and body needs. Our team succeeds in an environment that encourages forward thinking, innovation, and creativity in the distribution, marketing, and sales of aesthetic and medical equipment, face and body solutions, and digital dentistry. We hire talented people who can thrive on responsibility, develop, and grow their career.

Job Summary

The overall role of the Key Account Manager is to develop and manage key accounts in the country/cluster to optimize sales and revenue opportunities across Medica portfolio, build long-term partnerships with customers and create cross-functional harmony across divisions on account level.

Job Responsibilities

• Develop and continuously improve strategic business relationships with accounts/key accounts to contribute to Medica vision and enhance sales and profitability across portfolio.
• Visit key accounts: Doctors & Key Institutions (hospitals, Clinics) to achieve and exceed assigned business goals, sales targets and KPIs.
• Gather business intelligence, monitor competitor activity, and build revised action plans for improved performance across accounts of responsibility.
• Analyze performance and efficiency of assigned accounts by continuously reviewing and reporting on sales performance, market trends and forecasts.
• Send on monthly basis consolidated products status reports, new opportunities, and risk assessment reports to the line manager.
• Follow up on payments from customers ensuring the customer pays on time as per expectations.
• Act as the liaison between the client and technical team ensuring customer satisfaction.
• Use CRM software to track and update sales activities, customer interactions, and follow-ups, ensuring accurate and up-to-date records.

Qualification

• Bachelor's degree in Pharmacy, Biology, Biochemistry or any related life science is required.
• Knowledge in using Salesforce and other CRM systems is a plus.
• Knowledge of market analysis and metrics is a plus.
• Excellent communication skills, verbal and written with good presentation skills.
• Excellent negotiation skills, with the ability to influence customers, while building strong relationships.
• Owns a car with a driving license.

Experience

• 2 to 3 years of experience in aesthetic sales/medical promotion, Abou Dhabi area is required.