Key Account Manager

NMK (a Midwich group company) is a well-known distributor of professional audio, video, lighting, and communication solutions in the Middle East. Established in 1987, NMK has partnered with various leading manufacturers and brands to supply a broad range of technologies, equipment, and support to professionals in sectors such as entertainment, corporate, education and hospitality.

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients in Oman and Bahrain, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities:

• Develop long-term professional customer relationships with existing, new, and defined clients to develop a new customer database
• Conduct sales demo, technical, and pre-sales presentations to customers
• Conducting site visits to better understand customer requirements and assisting with both product specification and basic system design requirements.
• Collaborate with management to provide customer feedback and recommend operational changes to meet emerging trends
• Follow company guidelines and procedures for the acquisition of customers, submission of tenders, etc
• Prepare and deliver customer sales quotes and liaise between clients and the support team to quickly resolve issues
• Able to assist the organization's sales and growth effort by contributing to new customer acquisition. He should be able to provide ideas to attract new clients
• Maintain excellent relationships and after-sales support to build mutual confidence in line with the agreed business strategy
• Negotiate and successfully close sales opportunities to meet and exceed agreed sales targets within the target markets agreed by the leadership teams.
• Provide proposals, technical and commercial negotiations, and subsequent follow-ups to finalize orders
• Identify and build a long-term active pipeline, exploring both existing markets and targeting new ones
• Make cold calls for new business leads and keep prospective client databases updated
• Maintain knowledge of all product and service offerings of the company
• Develop, and deliver exceptional sales and tender documents and presentations, in line with Company standards. Generate tenders and relevant document preparation, using internal technical resources
• Keep up to date with industry developments, maintaining awareness of competitor activity and market trends
• Utilize marketing resources to drive account retention and growth.
• Liaise regularly with the Management to ensure they are fully updated on all sales activities and potential new business opportunities
• Deal promptly and professionally with all pre-qualifications / Tenders / Projects, and arrange meetings for senior management with prospective clients
• Raise the company and business profile by representing NMK/MIDWICH at industry events, high-level networking, and promoting an image of professionalism

Education, Experience, and Key Requirements:

• Bachelor of Engineering/Diploma or relevant degree
• Must have 4-5 years of experience in business account management
• Should have knowledge of CRM/ERP system
• A highly motivated and target-driven individual with a proven track record in sales
• Excellent selling, communication, and negotiation skills
• Ability to create and deliver presentations tailored to the client's needs
• Excellent verbal and written communication are required
• A local driving license is mandatory