Key Account Manager

Responsibilities:

1. Maintain an up to date account and contact database and special client needs in order to understand better the requirements of the clients.
2. Closely monitor accounts revenue and business production of own corporate portfolio to maximize up selling opportunities, to review direct competition and to conduct regular research.
3. Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts for comprehensive client servicing, achieving targets and maximum productivity in your portfolio of accounts.
4. Generate and maintain customers of defined accounts/areas through sales activities (face to face sales calls, telephone calls, entertainment).
5. Attend major events as requested in order to promote Rotana. Ensure that the response to any business request is actioned within 24 hours in order to avoid customer complaints.
6. Provide feedback on changing marketing conditions, including trends in the competition in order to understand better market trends and change possible selling strategies.