Key Account Manager

Bachelor of Business Administration(Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

The Key Account Manager is responsible for developing and maintaining long-term relationships with key clients. This role involves understanding client needs, identifying business opportunities, and maximizing sales and profitability. The Key Account Manager serves as the main point of contact for key accounts and ensures customer satisfaction. Excellent communication and negotiation skills are required to succeed in this role.

Responsibilities

• Build and maintain strong relationships with key clients.
• Understand and anticipate client needs and objectives.
• Identify opportunities for growth and increase revenue from key accounts.
• Develop account plans and set sales targets.
• Collaborate with cross-functional teams to deliver excellent customer service.
• Negotiate contracts and pricing agreements with clients.
• Keep abreast of market trends and competitor activities.
• Provide regular updates and reports on account performance.
• Resolve any issues or complaints raised by key clients.
• Conduct regular business reviews with key stakeholders.

Minimum Requirements

• Bachelor's degree in business or a related field.
• Proven experience as a Key Account Manager or similar role.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal abilities.
• Familiarity with CRM software.