Junior IT Support Technician

Job Purpose

To install, maintain, repair and service various computer devices, BRS scan guns and BRS systems used within Emirates Group to maintain the performance levels of the business units.

Job Outline

• Conduct site preparation to complete installation of computer devices and BRS equipment within set time frame.
• Carry out necessary infrastructure jobs to complete desktop and telephone installations.
• Configure and deploy new RF BRS scan guns maintenance.
• Conduct maintenance and servicing of BRS equipment cyclically followed by workshop bench testing to improve uptime.
• Provide support to engineers and Sr. Technicians in respective teams (BRS, Desktops and server deployment, IT workshop) for installation of new equipment, repair and servicing of faulty equipment.
• Provide second level support on BRS PC scan servers and wired scan guns installed at the Airport.
• Provide second level support on new technology RF BRS scan guns and ultra-system.
• Carry out basic checks on reported faulty equipment to enable speedy replacement.
• Report faults noticed during periodic maintenance and replace equipment to provide necessary support.

Qualifications & Experience

Information Technology. Hardware:

12 Years Schooling Or Equivalent

Experience: 2 yrs Information Technology, Hardware Knowledge/skills: - Experience in desktop servicing, installation and cabling of LAN/WAN related network. - Knowledge of tools such as cable tester, crimping tools, multi meter - Working knowledge of PCs and office tools i.e. MS Word and Email User support. Leadership Role: NO

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers.