Junior Business Analyst

Requirements Gathering:

• Stakeholder Communication: Work closely with business stakeholders (e.g., managers, users, and clients) to understand and document their requirements and expectations.
• Requirements Documentation: Gather and document business requirements, functional requirements, and non-functional requirements in clear, concise formats (e.g., user stories, use cases, or requirement specifications).
• Facilitating Workshops and Interviews: Conduct workshops, interviews, and surveys with stakeholders to extract detailed information about business needs and challenges.

Process Analysis and Improvement:

• Business Process Mapping: Analyze current business processes and workflows, identifying inefficiencies and areas for improvement.
• Process Reengineering: Suggest and implement changes to improve operational efficiency, reduce costs, and enhance customer satisfaction.
• Gap Analysis: Identify gaps between the current state and desired future state, and develop strategies for closing these gaps.

Solution Design and Validation:

• Solution Evaluation: Evaluate and recommend technology solutions, process improvements, or system enhancements based on business needs and objectives.
• Functional Specifications: Work with technical teams (e.g., developers, designers, testers) to translate business requirements into functional specifications that are understandable by the development team.
• Test Case Development: Assist with the development of test cases and test scenarios based on the functional requirements, ensuring the solution aligns with business needs.
• User Acceptance Testing (UAT): Coordinate and support UAT by working with business users to verify that the solution meets the agreed-upon requirements and performs as expected.

Analytical Skills:

• Strong ability to analyze business problems, processes, and data to identify solutions.
• Ability to break down complex requirements into manageable components that can be addressed by the technical teams.

Communication Skills:

• Excellent verbal and written communication skills to effectively interact with both technical and non-technical stakeholders.
• Ability to present complex concepts in a clear and understandable manner.

Problem-Solving Skills:

• Ability to identify root causes of business challenges and propose practical, cost-effective solutions.
• Strong troubleshooting skills to identify and resolve issues related to business processes or systems.

Business Knowledge:

• In-depth understanding of the industry in which the business operates (e.g., finance, healthcare, manufacturing) and the ability to apply that knowledge to identify opportunities for improvement.
• Understanding of business models, organizational structures, and how business processes interconnect.

Technical Skills:

• Proficiency with project management tools (e.g., Jira, Trello, Asana) for tracking tasks and progress.
• Familiarity with data modeling, database management, and BI tools (e.g., Power BI, Tableau, SQL).
• Knowledge of software development methodologies (e.g., Agile, Scrum, Waterfall).
• Experience with workflow automation tools (e.g., Zapier, UiPath).

Requirements Gathering and Documentation:

• Ability to write detailed business requirements, functional specifications, and other project documentation.
• Knowledge of various methodologies and frameworks for documenting requirements, such as Use Cases, User Stories, Business Process Models.

Project Management:

• Familiarity with project management principles and frameworks, including Agile, Scrum, and Waterfall.
• Strong organizational skills to manage multiple projects simultaneously and meet deadlines.

Attention to Detail:

• Ability to meticulously review documentation, requirements, and systems to ensure that all aspects of a project align with the business objectives.