Prepares drink orders for guests according to specified recipes using measuring systems.
Key Duties And Responsibilities
Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests’ service needs, and thanks guests with genuine appreciation.
Sets up and maintains cleanliness and condition of the bar, bar unit, tables, and other tools.
Takes proper orders, serves guests, and handles cash operations as required.
Prepares fresh garnishes for drinks.
Issues, opens, and serves wine/champagne bottles.
Stocks ice, glassware, and paper supplies.
Restocks bar with liquor and supplies.
Transports supplies to bar set-up area.
Removes soiled wares from the bar top and tables and places them in designated areas.
Secures liquors, beers, wines, coolers, cabinets, and storage areas.
Provides a high standard of quality and efficient/friendly service.
Handles guest inquiries courteously and efficiently.
Establishes rapport with guests maintaining good customer relationships.
Manages the stocks and set up for the bar in line with brand standards.
Ensures equipment remains clean and in good condition.
Prepares and serves beverage orders according to recipes and service standards.
Has full knowledge of all bar products and cocktail recipes.
Collects all general requisitions and food and beverage requisitions.
Adheres to opening and closing procedures established for the outlet and checks beverage stock.
Ensures that the bar counter and surrounding area are always kept clean and organized.
Follows all company and safety and security policies and procedures; reports accidents, injuries, and unsafe work conditions to the manager; and completes safety training and certifications.
Develops and maintains positive working relationships with others, supports the team to reach common goals, and listens and responds appropriately to other employees' concerns.
Desired Candidate Profile
Experience & Educational Requirements
High School diploma or general education degree or its equivalent.
Vocational certificate or diploma in Food & Beverage or Bar.
HACCP certified.
Six months to one year related experience and/or training.
Experience in handling Point of Sale (POS) terminals and Stock & Inventory management software.
Initiative and commitment to achieve.
Attention to detail & quality.
Teamwork.
Effective communication.
Friendly and guest-oriented, service-minded, and attentive to quality.