IT Technical Specilaist

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Are you Genuine, Confident and Committed?

We have an exciting opportunity for a driven IT Technical Specialist to join the team at our Premier Inn Regional Office in Dubai.

This role is required to drive a strategic and functional approach to both Infrastructure and security management, as well as providing day to day support to IT operations. This role reviews, analyses and recommends best practice approach and provides innovative proactive solutions to infrastructure and security matters. Is responsible for all documentation, implementation and transparent and effective communication to the business.

The successful candidate will be responsible for the strategic planning and management of infrastructure and security systems in accordance with departmental goals. You will develop, communicate and implement effective policies and processes ensuring compliance; build and maintain relationships through effective communication with internal and external stakeholders

The IT Tech Specialist will also be responsible for Infrastructure maintenance monitoring and management for the PI Hotels along with accountability for maintaining documentation and providing reporting

Key Accountabilities:

• Have a thorough understanding of the technology ecosystem, brand standards and business and department objectives and how this relates to the infrastructure and security requirements.
  
• Develop annual plan and objectives that focuses on key deliverables for IT Services Planning with consideration to Capacity, availability and recovery requirements, including operational cost/time analysis in accordance with departed budgets to achieve long term strategic goals.
  
• Design, implement and test Infrastructure Solutions in accordance with business requirements and project plans
  
• Ensure effective capacity management ensuring that appropriate resources are available to meet business requirements.
  
• Proactive monitoring of environment and alert resolution
  
• Act as the primary point of contact for infrastructure Service Providers including Datacenter, Internet Service Providers, Security solutions etc.
  
• Relationship and account management of all allocated vendors including holding regular service meetings and communicating the corrective actions and ensuring that meetings are fully documented and communicated where needed
  
• Design and management of all Infrastructure services such as Directory services, DNS, DHCP, authentication, remote access solutions etc.
  

Requirements

Qualifications:

Bachelor in Computer Applications (BCA) or Bachelor of Science (BS) in Computer Engineering.

Certifications:

• Microsoft MCSE or equivalent
  
• Cisco CCNP or equivalent.
  
• ITIL Foundation minimum, Intermediate preferred.
  

Experience:

• At least 5-7 years of proven international experience, in a diverse organization focused on customer facing roles and Technical Support including management exposure. Exposure to other IS disciplines is beneficial to the role.
  
• Experience in supporting infrastructure including exposure to multi-vendor network environments, multi-vendor server environments, firewall administration
  
• Hospitality experience and hotel opening project experience desirable. Cisco CCNP or equivalent
  

What we offer:

At Premier Inn, you will have a competitive benefits package, rewards and recognition. We offer a competitive salary package with medical insurance and air tickets. You will have opportunities to develop and grow. The chance to build yourself a long and varied career doing something you really love.

At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where people s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a promote from within culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.

If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the apply button below.

Are you Genuine, Confident and Committed?

We have an exciting opportunity for a driven IT Technical Specialist to join the team at our Premier Inn Regional Office in Dubai.

This role is required to drive a strategic and functional approach to both Infrastructure and security management, as well as providing day to day support to IT operations. This role reviews, analyses and recommends best practice approach and provides innovative proactive solutions to infrastructure and security matters. Is responsible for all documentation, implementation and transparent and effective communication to the business.

The successful candidate will be responsible for the strategic planning and management of infrastructure and security systems in accordance with departmental goals. You will develop, communicate and implement effective policies and processes ensuring compliance; build and maintain relationships through effective communication with internal and external stakeholders

The IT Tech Specialist will also be responsible for Infrastructure maintenance monitoring and management for the PI Hotels along with accountability for maintaining documentation and providing reporting

Key Accountabilities:

• Have a thorough understanding of the technology ecosystem, brand standards and business and department objectives and how this relates to the infrastructure and security requirements.
  
• Develop annual plan and objectives that focuses on key deliverables for IT Services Planning with consideration to Capacity, availability and recovery requirements, including operational cost/time analysis in accordance with departed budgets to achieve long term strategic goals.
  
• Design, implement and test Infrastructure Solutions in accordance with business requirements and project plans
  
• Ensure effective capacity management ensuring that appropriate resources are available to meet business requirements.
  
• Proactive monitoring of environment and alert resolution
  
• Act as the primary point of contact for infrastructure Service Providers including Datacenter, Internet Service Providers, Security solutions etc.
  
• Relationship and account management of all allocated vendors including holding regular service meetings and communicating the corrective actions and ensuring that meetings are fully documented and communicated where needed
  
• Design and management of all Infrastructure services such as Directory services, DNS, DHCP, authentication, remote access solutions etc.
  

Requirements

Qualifications:

Bachelor in Computer Applications (BCA) or Bachelor of Science (BS) in Computer Engineering.

Certifications:

• Microsoft MCSE or equivalent
  
• Cisco CCNP or equivalent.
  
• ITIL Foundation minimum, Intermediate preferred.
  

Experience:

• At least 5-7 years of proven international experience, in a diverse organization focused on customer facing roles and Technical Support including management exposure. Exposure to other IS disciplines is beneficial to the role.
  
• Experience in supporting infrastructure including exposure to multi-vendor network environments, multi-vendor server environments, firewall administration
  
• Hospitality experience and hotel opening project experience desirable. Cisco CCNP or equivalent
  

Benefits

What we offer:

At Premier Inn, you will have a competitive benefits package, rewards and recognition. We offer a competitive salary package with medical insurance and air tickets. You will have opportunities to develop and grow. The chance to build yourself a long and varied career doing something you really love.

At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where people s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a promote from within culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.

If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the apply button below.

Qualifications: Bachelor in Computer Applications (BCA) or Bachelor of Science (BS) in Computer Engineering. Certifications: Microsoft MCSE or equivalent Cisco CCNP or equivalent. ITIL Foundation minimum, Intermediate preferred. Experience: At least 5-7 years of proven international experience, in a diverse organization focused on customer facing roles and Technical Support including management exposure. Exposure to other IS disciplines is beneficial to the role. Experience in supporting infrastructure including exposure to multi-vendor network environments, multi-vendor server environments, firewall administration Hospitality experience and hotel opening project experience desirable. Cisco CCNP or equivalent

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