IT Support/Technical Engineer Onsite

Your skills

1. Minimum 7 to 10 years of proven working experience
2. Strong skills in at least one scripting/programming language (preferably Python)
3. Very comfortable with Microsoft Enterprise Platforms, Unix/Linux, and VMware Systems
4. Able to dive into code, handle customer escalations, and drive to resolution in a timely manner
5. Strong problem-solving and analytical skills
6. Excellent communication skills, both written and verbal, with a focus on documentation
7. Demonstrable focus on the customer, including the ability to see past individual break/fix incidents to understand the customer’s setup and requirements, and the ability to build relationships with customer engineers
8. Ability and desire to occasionally work in the Determined codebase to tackle bug fixes, supportability improvements, and features

Your Tasks

1. Need to have good knowledge of Installation, Troubleshooting Hardware and Software configuration including Networks and a little bit of Cyber Security.
2. Ability for Installation, Troubleshooting and Management of:
   • Red Hat Linux
   • Windows Server 2008 R2
   • Windows 2012
   • Windows 2016 Server installation in HPE Server
   • Active Directory, File server, DNS & DHCP, Active Directory configuration Knowledge.
3. Ability for Installation, Troubleshooting and Management of HPE Server / Storage and Network Technology, besides knowledge of Cisco UCS, Network+, VMware, VCP, Server+, HP-AIS, etc. (these would be preferred).
4. Must need to have HPE Enterprise Certifications.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.