IT Support Specialist

Confidential Company
Dubai
AED 50,000 - 200,000
Job description

We are currently seeking a highly skilled and motivated individual to join our team as an IT Support Specialist. As an integral part of our organization, the IT Administrator will play a crucial role in upgrading, installing, and configuring new hardware and software to align with company objectives.

Responsibilities:

  1. Upgrading, installing, and configuring new hardware and software to meet company objectives.
  2. Providing hardware and software support for desktop computers and other end-user devices like printers and scanners.
  3. Helping newcomers with onboarding (providing computer, help with an email account, access to IT systems, etc.), and assisting HR with the IT off-boarding process.
  4. Being responsible for the inventory of IT equipment.
  5. Providing IT support.
  6. Keeping up to date with advancements and best practices in IT administration.

Desired Candidate Profile:

  1. Bachelor's degree in computer science, information technology, information systems, or similar.
  2. At least 3 years of experience in a similar role.
  3. Experience with Mobile Device Management (MDM) or Intune.
  4. Extensive experience with IT systems, networks, and related technologies.
  5. Exceptional problem-solving, organizational, and time management skills.
  6. Excellent interpersonal and communication skills.
  7. Experience with Linux servers in virtualized environments.
  8. Familiarity with the fundamentals of Linux scripting languages.
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