IT Support Engineer - Noorka

Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. In this role, you will be responsible for maintaining and troubleshooting IT infrastructure, providing technical support to users, and ensuring the smooth operation of hardware, software, and network systems. If you are passionate about technology and eager to solve IT-related challenges, this is an excellent opportunity to contribute to a dynamic and growing logistics company.

Key Responsibilities:

1. Install, configure, and maintain servers, PCs, peripherals, IT tools, packaged software, antivirus, and software updates.
2. Administer and upgrade the computer network infrastructure ensuring optimal performance.
3. Troubleshoot and resolve hardware, software, application, and network-related issues, including virus and security concerns.
4. Install and configure packaged software applications, antivirus tools, utilities, and patches.
5. Set up user accounts and profiles for office staff and other users, ensuring correct access and permissions.
6. Provide onsite support for office, classroom, and event setups, including AV and technical support for logistics-related activities.
7. Diagnose and resolve user tickets related to hardware, software, and networking issues.
8. Ensure compliance with procedures related to daily backups, software patches, and data transfers, as well as manage software licenses and hardware inventory.
9. Train users in the appropriate use of hardware, network, internet, and software tools.
10. Collaborate with IT vendors on procurement, warranty, and upgrade issues, ensuring smooth delivery and payment processes.

Requirements:

1. Degree in a technology-related subject.
2. Minimum of 5 years of hands-on experience in maintaining IT infrastructure, including servers, data and voice cabling, firewalls, and various peripherals.
3. Proficient in managing Microsoft Server Operating Systems, Office 365, and other Microsoft tools.
4. Knowledge of Android and iOS operating systems with prior experience in similar roles.
5. Experience in deploying IT technologies, policies, and standards.
6. Strong communication skills, attention to detail, and the ability to multitask effectively under pressure.

Join Noorka Logistics in Dubai as an IT Support Engineer and be a part of a team that values innovation and problem-solving. Your expertise will help ensure seamless IT operations supporting our mission of delivering efficient and reliable logistics services. This job has been sourced from an external job board. More jobs on