To ensure that timely IT support is rendered to all guests and departments especially in areas with guest contacts.
JOB RESPONSIBILITIES
Familiar with all the systems Opera Micros Windows 2003 and 2008 Servers all windows client operating systems.
Experience in managing systems and networks.
Provide in-house guest IT related matter troubleshooting and practice proactive support by maintaining the services at 100% availability.
Coordinate and manage projects.
Experience in dealing with vendors and users at all levels.
Oversee the work of the projects and ensure on-time completion.
Document project progress.
Ensure that IT actively contributes to cost-saving and revenue-generating strategies.
Coordinate, introduce, implement, continuously manage, and use best practices of Information Technology and telecommunications in order to protect, manage, and exploit the use of IT within the business effectively.
Ensure Information Technology standards and best practices are communicated, implemented, and measured.
Support the business in the preparation of contingency plans & coordinate the regular testing.
Support all the IT related issues in the company.
Supervise and support the activity of the IT Butlers.