IT Security Specialist - Middle East and North Africa Region

IT Security Specialist - Middle East and North Africa Region

Company: DP World

DP World is a world leader in logistics management services. We ensure the future viability of global international trade & prosperity of communities around the world.

Responsibilities:

• Design and Implementation: Review and implement robust IT infrastructure solutions that support business operations, including servers, networks, storage, and cloud services.
• Maintenance and Optimization: Monitor and optimize IT infrastructure performance, ensuring high availability, scalability, and efficiency.
• Troubleshooting and Support: Provide advanced technical support for infrastructure-related issues, minimizing downtime and ensuring quick resolution of problems.

IT Security:

• Security Strategy: Review IT security strategy to protect the organization's digital assets from internal and external threats.
• Risk Assessment: Conduct regular security risk assessments, identify vulnerabilities, and implement appropriate security controls.
• Compliance: Ensure compliance with relevant security standards (e.g., ISO 27001, NIST) and regulatory requirements (e.g., GDPR, HIPAA).

IT Governance:

• Policy Development: Establish and enforce IT governance policies, procedures, and best practices to ensure consistency and compliance across the organization.
• Audit and Compliance: Coordinate IT audits and ensure the organization meets all IT governance and compliance requirements.
• Documentation: Maintain comprehensive documentation of IT processes, configurations, and changes to support governance and audit activities.
• Stakeholder Communication: Communicate IT governance policies and security awareness to stakeholders, including HO Technology, Regional office management, and Business Unit IT HODs.

Project Management:

• Project Planning: Lead and manage IT projects, including infrastructure upgrades, security implementations, and governance initiatives.
• Collaboration: Work closely with cross-functional teams to ensure IT projects align with business objectives and are executed efficiently.
• Innovation: Stay updated on the latest IT infrastructure, security, and governance trends and technologies, and recommend improvements to existing systems.
• Training: Provide training and support to IT staff and end-users on infrastructure management, security protocols, and governance standards.
• Performance Metrics: Track and report on key performance indicators (KPIs) related to IT infrastructure, security, and governance.

Pillars of Focus:

• Knowledge of Terminal Activities
• Fully conversant with safety procedures
• Knowledge of IT governance, service delivery management, and risk management
• Knowledge of industry-specific IT systems and applications
• Analytical and problem-solving skills
• Adapt to any change

Qualifications, Experience, and Skills:

• Qualification and Certificates:
• Bachelor's Degree in computer science, information technology, or a related field
• Certifications in IT governance, service management, risk management, or project management (e.g., ITIL, COBIT, PMP) are highly desirable.
• Experience and Knowledge:
• 5-6 years of experience in IT governance, service delivery management, IT infrastructure, and network and risk management roles, preferably in the port and terminal industry or a related field.
• Experience in managing IT compliance, data centers, and working with regulatory frameworks is beneficial.
• Familiarity with port and terminal operations, industry-specific IT systems and applications, and regulatory requirements related to the industry is advantageous.
• Skills and Abilities:
• Strong understanding of IT infrastructure and architecture.
• In-depth knowledge of cybersecurity principles and best practices.
• Expertise in IT governance frameworks and compliance standards.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strategic thinking with a focus on aligning IT operations with business goals.
• Strong problem-solving skills to address IT-related challenges and make informed decisions.
• Change Management: Experience in managing organizational change and driving adoption of new IT processes and technologies.
• Able to work with a team.