As the IT Performance Director, you will be responsible for overseeing and optimizing the performance of the organization's IT processes. You will collaborate with various teams to develop strategies, implement solutions, and monitor performance metrics to ensure efficiency, reliability, and alignment with business objectives. Core42 is the UAE's national-scale enabler for cloud and generative AI, combining G42 Group's expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations.
Develop and implement strategies for monitoring IT performance, including system uptime, response times, and resource utilization. Analyze performance data to identify trends, bottlenecks, and areas for improvement. Utilize performance monitoring tools and techniques to proactively identify and resolve issues before they impact operations.
Define KPI tracking methodology, tools, and templates, as well as cadence and required data from the individual teams, including tracking governance. Lead performance management exercise ensuring transparency of team's performance to VP of IT. Implement best practices and standards to improve IT performance across the organization.
Forecast future IT capacity requirements based on business growth projections and historical performance data. Develop and maintain capacity planning models to ensure adequate resources are available to support current and future needs. Make recommendations for hardware, software, and infrastructure upgrades to accommodate growth and maintain optimal performance levels.
Prepare regular performance reports and dashboards for IT leadership and stakeholders, highlighting key metrics, trends, and performance improvement initiatives. Present findings and recommendations to senior management to drive decision-making and resource allocation.
Identify opportunities to streamline IT processes and workflows to enhance performance and efficiency. Work with cross-functional teams to implement process improvements and automation initiatives.
If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.