IT Onsite Support Team Lead

Be among the first applicants.

Dicetek LLC

Abu Dhabi

AED 120,000 - 200,000

Be among the first applicants.

3 days ago

Job description

Educational Qualification

Bachelor’s degree in Electronics, Computer, Telecom Engineering, IT, Computer Science or a relevant field
CCNA (is a plus)
Google Administrator
Master’s degree in a related field or MBA is a plus
PMP, PRINCE2, ITILv3 certificates are a plus

Experience

5-8 years in field and relevant IT functional areas; a technical associate/undergraduate degree or equivalent relevant experience preferred
Minimum of 2 years of previous experience in a leadership or management role, preferably in the IT, telecom, or education sector.

Essential Skills

Ability to work with minimal supervision
Proficiency in Arabic and English
Team player with good interpersonal skills
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service oriented
Ability to work under pressure
Team management skills
Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
Application software and operating systems
Overall understanding of Networking including Switches, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP
Dynamic, energetic, motivated, with a positive outlook; skilled in a computerized work environment utilizing Microsoft Office, specifically Word and Excel.