IT Coordinator (UAE National) - Cranleigh Abu Dhabi

Cranleigh Abu Dhabi is currently seeking an IT Coordinator (UAE National). This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi's leading school group.

Cranleigh Abu Dhabi sits at the entrance to Saadiyat's emerging Cultural District in keeping with the school’s motto, Ex Cultu Robur - From Culture Comes Strength. Built over seven hectares, the bespoke campus is situated within minutes of New York University Abu Dhabi and the beautiful Saadiyat Beach, as well as the magnificent Louvre Abu Dhabi and the vibrant Berklee College of Music.

In addition to the broad academic curriculum, our daily routine offers a wealth of opportunities that allow pupils to explore their full range of talents in fine arts, performing arts, music, sport and other activities such as gymnastics, golf, horse riding, and debating, to name but a few.

We are looking for first-class employees to join our vibrant team and work with us in our pursuit of excellence. Attractive packages will reflect the professionalism of our staff and the value we place on them.

Minimum Requirements

• Bachelor's degree in IT or equivalent.
• 1+ years of experience in IT support.

Job Specific Knowledge & Skills

• A broad range of LAN/WAN and IP telephony knowledge, especially regarding Cisco networks.
• Extensive knowledge of standard desktop applications and operating systems, especially regarding Microsoft Office applications, Adobe products, and Windows operating system.
• Knowledge of IT Service Desk procedures, anti-virus and security systems, and backup systems.
• Thorough understanding of ITIL or similar service delivery systems.
• Strong analytical skills.
• Ability to establish user trust and confidence.

Main Duties

• Responsible for the installation, configuration, and maintenance of desktop hardware (including desktop computers and printers) and standard desktop applications (including Microsoft Office applications, virus protection, and network security).
• Responsible for the on-site IT user support of network, telecommunication, desktop hardware, and standard applications.
• Maintain detailed configuration of computer and communication equipment.
• Work closely with other staff in the information technology department to provide quality IT support to users.
• Responsible to maintain inventory of all IT equipment that includes computer hardware, telephone equipment, communication equipment, and software applications at the school.
• Ensure that the operations and network services meet the performance SLA targets of the IT department.
• Manage the complete lifecycle of end-user technology assets from acquisition to disposal of hardware (laptop, desktop computers, monitor, printers, etc.), software, and telecom elements in coordination with corporate procurement.

What We Offer

Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools, and as we grow, so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package. Our future-focused learning model includes both students and staff, and so we place a special emphasis on professional development, coaching, and training.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.