IT Administrator

About UAS:

UAS International Trip Support is a global leader in providing comprehensive aviation services, offering support across trip planning, ground handling, fuel services, and flight operations. With a strong presence worldwide, we cater to the aviation industry's unique needs with innovative technology solutions, superior customer service, and a dedicated team of experts. Our vision is to be the leading provider of global aviation support services, and we aim to continuously enhance our service offerings through digital transformation and cutting-edge technology.

About the role:

We are looking for a proactive and detail-oriented IT Administrator to oversee and maintain our IT infrastructure, ensuring seamless operations and security during night hours. The ideal candidate will have a strong technical background in system administration, networking, and security, along with a problem-solving mindset and the ability to work independently in a fast-paced environment. The IT Administrator will play a key role in monitoring and optimizing IT systems, responding to technical issues, and implementing security measures to safeguard the UAS data and network.

Key Responsibilities:

System Maintenance & Management:

1. Assist with the installation, configuration, and maintenance of hardware, operating systems, and enterprise applications.
2. Monitor server performance, storage, and overall system health, ensuring data backups and integrity.
3. Diagnose and troubleshoot hardware and software issues to maintain optimal functionality.

Network Administration:

1. Manage and maintain network infrastructure, including firewalls, routers, switches, and VPNs.
2. Monitor network traffic and performance, ensuring efficient data transmission and connectivity.
3. Support the implementation and troubleshooting of VLANs, subnets, and firewall rules.

User & Technical Support:

1. Provide real-time technical support to end-users during night hours.
2. Document and track IT issues, ensuring timely resolution.
3. Maintain and update knowledge base articles for troubleshooting.

Backup & Disaster Recovery:

1. Assist in monitoring backup and disaster recovery protocols, ensuring data integrity.
2. Respond to IT emergencies and system failures.

IT Security & Compliance:

1. Enforce security policies, conduct regular audits, and implement security updates.
2. Monitor cybersecurity threats and manage firewall configurations, VPN access, and endpoint security.

IT Infrastructure Optimization:

1. Identify opportunities for automation, system upgrades, and process improvements.
2. Maintain IT asset inventory and ensure proper documentation of configurations.

Skills and Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
2. At least of 3 years of experience in IT Administration, system support, or a similar role.
3. Proven experience with network management, server maintenance, and system security.
4. Strong understanding of networking protocols and security best practices.
5. Relevant certifications (e.g., CompTIA A+, Network+, Security+, or Microsoft Certified IT Professional) are preferred.
6. Good problem-solving and troubleshooting abilities.
7. Good communication skills with the ability to work independently during night shifts.
8. Ability to manage time effectively and handle multiple priorities.

Work Schedule:

Night Shift:

1. This position requires working during the night shift to support our 24/7 operations.
2. Flexibility to handle occasional on-call responsibilities during off-peak hours may be required.