IT Administrator

• Manage overall information technology infrastructure and computer systems.
• Firewall administration, develop inbound and outbound policies for network traffic, license management, CCTV Server management, IP telephony, ERP/SIS server, Barcode, and ID card, intranet and internet Security, Biometric system admin, etc.
• Administration of email server system and its users, distribution lists, security policies.
• Manage and maintain campus server machines, its virtual servers, and maintain regular backups and checkpoints for its running instances.
• Campus-wide software license and classroom technology maintenance and support.
• Provide regular training on the effective use of technology resources.
• Webserver administration, backup, and domain administration.
• Wireless mesh management, hotspot token administration, bandwidth throttling, and generating usage statistics and reports for throughput optimization.
• Authorized college liaison with the Internet Service Provider (Etisalat/Du) for telephony and internet-related affairs.
• Plan, organize, administer and control all electronic data operations.
• Design, implement and enforce ICT policies and procedures, propose amends when required for approval.
• Plan, design and execute backup solutions, and its policies for data retention and disaster recovery - (onsite/offsite).
• Regular audit of all ICT systems and assess their outcomes.
• Moodle LMS administration, library server administration, backup schedule, etc.
• ICT asset tracking, inventory, and consumables management.
• VLAN management for voice and data traffic, inter-VLAN routing, and segregation, antivirus server and license administration, updates, etc.
• Compile the software and hardware requirements from all the departments yearly.
• Maintain a log of ICT trouble ticket management system administration, supervision of case escalation if needed, and completion status.

Expected Qualifications:

• Bachelor’s degree in Information Technology or closely related field.
• English Language proficiency is required.
• Minimum of three years of experience in an academic institution is preferable.
• Relevant IT Certifications are preferable.
• Excellent communication, leadership, and organizational skills.
• Excellent technical, analytical, and problem-solving skills.