IT Administrator

We are seeking a skilled and dedicated IT Administrator to join our team. The successful candidate will be responsible for providing comprehensive IT assistance for our organization.

Duties & Responsibilities are as follows but not limited to:

Responsibilities:

- Provide end-user clients with high-quality technical support, troubleshooting, and problem-solving to enhance overall user experience.

- Develop and deliver technical training sessions to increase end-user proficiency and reduce support inquiries.

- Create and maintain comprehensive documentation of support activities for reporting purposes.

- Work closely with cross-functional teams to accomplish project goals and meet corporate objectives, demonstrating strong leadership abilities.

- Manage and maintain IT infrastructure, including servers, networks, and software applications, ensuring optimal performance and security.

- Administer user accounts, permissions, and access controls to ensure secure and efficient system usage.

- Monitor system performance, identify issues, and implement solutions to minimize downtime and enhance productivity.

- Oversee the installation, configuration, and maintenance of hardware and software systems.

Requirements:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

- Industry certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA).

- Proven experience in providing technical support and troubleshooting in a professional setting.

- Strong knowledge of IT infrastructure, including servers, networks, and software applications.

- Excellent problem-solving skills.

- Effective communication and interpersonal skills.

- Proficiency in creating detailed documentation for technical support activities.

- Preference will be given to male candidates