istant Front Office Manager

What will you do?

1. Responsible for overseeing and supervising the operations of the Front Desk, Guest Services, Bell, Door, Concierge and Night Audit.
2. Ensures that all Front Office Policies and Procedures are adhered to.
3. Ensures VIP procedures are being met or exceeded daily for all Guests.
4. Coordinate the Arrival, Stay and Departure experience for all Guests.
5. To understand and promote the hotels and departmental vision.
6. Provide direction and support to Guest Relations Managers, Front Office supervisory positions and Ambassadors in their daily tasks relating to their roles.
7. Ensure that all Front Office team have the supplies needed to perform their duties.