Issuing Specialist for Portfolio Support

About the job Issuing Specialist for Portfolio Support

• Term: 12 months
• Job location: Dubai, UAE
• Experience: 10 years+

Job Summary:

The Card Issuing Specialist will be responsible for establishing and managing the end-to-end process of card business (including card issuance, personalization, activation, and commercial).

Key Responsibilities:

• Develop a thorough understanding of the Client business and priorities;
• Evaluate and quantify Client-specific opportunities and risks in the local market context;
• Integrate insights from recent market trends into business performance improvement plans;
• Handle all aspects of scheme pricing (interchange and scheme pricing);
• Implement the priority value realization activities with rigor, discipline, and focus on Client impact;
• Deploy selected optimal mix of Mastercard products and services needed to improve Client's business performance;
• Coordinate resources, Mastercard, Client, as well as third parties to ensure sustained quality of Client activities (deliverables and timelines);
• Ensure compliance with scheme mandates and regulations;
• Provide insights and recommendations based on data analysis and collaborate with the team to optimize pricing strategies;
• Review P&L (profit and loss) lines for issuing business to ensure financial feasibility;
• Continuously track performance of relevant target portfolios, products, and services;
• Create value visibility for priority initiatives across relevant metrics and key performance indicators (KPIs) with action-driving dashboard;
• Set up and manage a Client control tower to improve speed and quality of decision-making.

Minimum Requirements:

• Proven experience in card issuing and payment processing with end-to-end experience on product portfolio launch (prepaid or debit);
• Extensive experience working on payment products and proposition launches;
• In-depth understanding of interchange, scheme pricing, and regulations;
• Solid organizational abilities with keen attention to detail and effective multitasking;
• Strong analytical and problem-solving skills;
• Excellent communication and interpersonal skills;
• Bachelor's Degree in appropriate field of study or equivalent work experience.