IS Business Support Senior Officer | Abu Dhabi, UAE

IS Business Support Senior Officer

ADIB - Abu Dhabi Islamic Bank Abu Dhabi, United Arab Emirates

Job Description

Role: IS Business Support Senior Officer

Location: Abu Dhabi

Role Purpose:

• This role is essential for driving Business Information Security Management, reporting to CISO, acting as the first point of contact for the CISO's office internally and externally.
• It holds a management role to manage the Information Security changes and improvement initiatives.
• The assigned individual will work closely with the CISO, all GISD Leaders & Emiratization Dep in HR, new joiners, and other GISD management teams to follow up on GISD performance measures & assist in the delivery of information security cross-unit initiatives.
• This role will support Information Security Management in coordinating the initiatives follow-up between GISD and executive management stakeholders, other business functions, departments, IBGs, ADIB subsidiaries, the central bank & The UBF.

• Ensure full responsibility for Emiratization projects and development within the GISD team and maintain a healthy ratio according to ADIB goals.
• Responsible for CISO office communication to external departments and subsidiaries.
• Ensure the follow-up action related to GISD staff strategy is tracked across GISD.
• Ensure maintenance of the CISO workbook for GISD leaders, prioritization, and tracking is done centrally.
• Ensure all recruitment and onboarding is executed timely.
• Ensure external relationship, awareness of, and branding of the GISD team is managed and consolidated in alignment with CISO strategy.
• Involved in day-to-day business functions, coordinating and collaborating with various departments and team members.
• Handle onboarding of new employees, orientation, and introductory training for new joiners.
• Help build initiatives and create a positive team culture through engagement and initiatives to foster diversity, inclusion, and team building.
• Collaborate with stakeholders to develop and deliver training programs on information security best practices.
• Collaborate with other heads and managers across the Group Information Security Department (GISD) and ADIB to assess their needs and gather inputs.
• Build relationships with the GISD leadership teams to understand processes, procedures, and controls.
• Promote a "self-critical" and continuous assessment and improvement cybersecurity culture (people, process, and technology) that are brought to light and addressed effectively, innovatively, and timely.
• Support CISO with committee and board meeting requirements.
• Reconcile invoices and payments based on monthly spending.
• Work with GISD senior management and leadership team to scope and prioritize information security services.
• Support and deliver information security events and activities, including security awareness programs, campaigns, and team building.
• Coordinate with HR, Marketing, Communication, and other business departments in planning, organizing, and enhancing cybersecurity branding.
• Act as the point of contact and communicate service status to internal participants and external stakeholders.

• Exceptional communication and leadership skills to effectively collaborate with stakeholders at all levels.
• Strong analytical and problem-solving abilities to address complex security challenges.
• Ability to manage multiple priorities and work well under pressure.
• Maximize the efficiency of all business procedures.
• Coordinate with the HR department to ensure hiring plans meet business needs.
• Consider the needs of external and internal stakeholders and incorporate them into new strategic plans.

• Good knowledge of operations management.
• Excellent interpersonal, verbal, written, and presentation skills.
• Excellent customer service and interpersonal skills with a positive attitude.
• Communication skills to build business/professional relationships.
• Capability to engage with internal/external stakeholders to present Information Security positively.
• Excellent English skills to effectively communicate and convey departmental messages. Arabic is a must.
• Good presenter with the ability to present security awareness messages.
• Ability to prepare and interpret presentations and step-by-step action plans.
• Ability to learn new concepts, technology, and techniques.
• Positive and professional attitude, team player, flexible and adaptable, open to change.
• Dependable with respect to confidentiality and policies.
• Excellent organizational skills.
• Great attention to detail.
• University degree or equivalent.
• An enabler who drives change and improvement initiatives.
• Ability to listen and understand others' challenges and drive solutions.
• Ability to build strong internal and external relationships with other businesses, support units, and vendors.
• Instinctive and creative.
• Strong communication and interpersonal skills, with proven ability to communicate to diverse audiences.

• Proven track record in successful coordination of tasks and projects in Technology or Security.
• Organize the department office layouts, events, seminars, and conferences for higher management.
• Organizing induction programs for new employees.
• Create and maintain comprehensive project documentation.
• Perform other related duties as assigned.
• This position is for UAE Nationals only.