Internal Communication Manager

Business Introduction

Welcome to Majid Al Futtaim Properties Asset Management Business Unit. We develop and operate a range of community and regional malls that vary in size and type, and each mall is strategically developed to meet the specific needs and requirements of its market.

Our shopping malls portfolio has become world renowned for innovation within the shopping centre, retail, design and construction industries. We create destination malls that deliver more than just great shopping, through unique leisure offerings such as Ski Dubai, Magic Planet and VOX Cinemas. Through our pioneering efforts, we provide an impressive launch platform into the region for some of the world's most famous retail brands, allowing these retailers to strengthen and grow their brands strategically across a broad market.

When it comes to our shopping malls, our aim is simple: to deliver great moments for everyone, every day, while at the same time redefining the industry standard, achieving global recognition, and driving retail growth in the region.

At Majid Al Futtaim Properties Asset Management Business Unit, we are obsessed with building intuitive, engaging and truly transformative experiences that create great moments for our internal and external customers, every day.

Job Title

Internal Communications Manager | Majid Al Futtaim Properties | Asset Management Business Unit

Role Summary

The expert for Internal Communications will play a pivotal role in bringing this vision to life. You will be required to translate key strategic initiatives, major programs and key achievements from across all functions into a full communication plan that serves as a roadmap that motivates employees to take action, ensures companywide goals are clear thus building a culture of transparency and trust.

You will be working closely with the CEO, the Communications team as well as Asset Management's Leadership Executives and their senior teams, providing the full spectrum of Internal Communications support from strategic advisory, leadership communications, change communications, 360 company-wide campaigns to drive engagement with the relevant narratives and tactical delivery.

Role Profile

1. Responsible for positioning, promoting, and protecting the brand and reputation of Majid Al Futtaim Properties Asset Management Business Unit within the scope of the role.
2. Partners and aligns with the wider Corporate Communications team to co-develop and deliver comprehensive engagement activities to achieve organisational, business, and brand goals.
3. Ensures communications plans are mapped against business and brand objectives, align with organisational vision and values, reflect Majid Al Futtaim Properties core narratives, and cater to all relevant stakeholders.
4. Builds relationships across the functions to ensure an integrated strategy that drives the business ambitions and furthers Majid Al Futtaim Properties strategic goals.
5. Provides strategic counsel and guidance to stakeholders to ensure all relevant communications engagements are in line with Majid Al Futtaim Properties corporate communications strategy, objectives, policies, and guidelines.
6. Creates and tells a consistent, inclusive story that employees understand, support and feel proud to share with others.
7. Develops change programs that help leaders and managers engage their teams with authenticity, credibility and consistency.
8. Plan and manage events such as town halls, Ask Me Anything sessions (AMA's), employee meetings, and other forums to enhance employee engagement.
9. Supports group-wide change communications.
10. Based on situational assessment and alignment with Corporate Communications and Asset Management Communications strategy and priorities, designs and proposes fully-rounded communications campaigns.
11. Develops creative communications plans, assets, and materials that support the delivery of the Asset Management Business Unit strategy, using appropriate communications channels and message senders.
12. Develop content and manage communications channels, including intranet (MAF in a week), newsletters, CEO email updates, and CEO social media channels.
13. Draft speeches, messages, newsletters and other communications that convey key company initiatives and updates.
14. Write, edit, and proofread various internal communications, including executive messages, newsletters, presentations, and more.
15. Collect feedback from employees to gauge the effectiveness of communications and identify areas for improvement.
16. Partner with HC, Marketing, PR, Corporate Communications and other stakeholders to ensure alignment and consistency in messaging across the organization.

Requirements

1. Bachelor's in journalism or communications.
2. Minimum 8 years of related experience writing and editing projects; portfolio of relevant previous projects highly preferred.
3. Proven track record in devising and delivering impactful strategic communications and change communications support in matrix organisations.
4. Strong advisory and facilitation skills.
5. Strong influencing and relationship skills. Able to influence without the need for direct authority.
6. Successfully manage risks and issues, implementing mitigating activities as appropriate, and escalating where required in accordance to the established policies and procedures.
7. Ability to develop communications for a range in channels including written, graphic, digital and face to face channels.

What We Offer

1. At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
2. Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
3. Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.