Insurance Agent

Roles and Responsibilities

As an Insurance Agent, you will be responsible for increasing our insurance penetration, finance partners, and insurance brokerage. You will work between the company and clients to achieve auto finance and insurance targets. In addition, you must possess strong communication and negotiation abilities to increase the closing ratio.

You will be working in a fast-paced, high-performing team. The individual needs to demonstrate initiative, great attention to detail, and have a proven ability to work in a fast-paced, high-performing team.

In this role, you will:

• Be target-oriented and a strong closer.
• Ensure communication with all clients and complete their finance and insurance needs.
• Work closely with our banks, insurance brokers, and transfer team to ensure the success of vehicle transfers.
• Identify and understand our clients' objections and offer solutions.
• Assist with client queries and questions via phone, email, or during viewings.
• Understand the motors market and its various audiences.
• Increase partnerships with banks and insurance brokerage.
• Promote different rates that satisfy the buyer's needs.
• Understand customers' needs very well before offering products.
• Build rapport and strong relationships with our clients (sellers and buyers).
• Prepare daily reports for finance and insurance updates, including the number of deals closed and the pipeline.

Requirements

• Bachelor's Degree.
• Minimum of 2 years of experience as a Finance Agent in UAE (preferably in banks).
• Experience in using CRM software/apps (preferred Salesforce).
• Valid UAE driver's license and willingness to hit the road to meet new and existing clients.
• Well-versed in customer service and training techniques with the ability to learn quickly.
• Excellent written and verbal communication skills in English.
• Strong closing skills.
• Ability to multitask, prioritize, and manage time effectively and efficiently.
• Highly presentable with a responsible and professional attitude.
• Strong customer service attitude, work ethic, and a drive for success.
• Passion for helping others.

Desired Candidate Profile

1. Sales and Customer Acquisition

• Prospecting Clients: Identify potential clients and cultivate relationships to acquire new business, involving networking, cold calling, attending events, and utilizing digital platforms.
• Selling Insurance Products: Present and sell a variety of insurance products, such as life insurance, health insurance, auto insurance, homeowners insurance, and business insurance.
• Customizing Insurance Plans: Understand the client's needs and tailor insurance plans to provide optimal coverage, including offering different levels of coverage or recommending add-ons for specific situations.

2. Client Relationship Management

• Building Relationships: Establish and maintain long-term relationships with clients by understanding their evolving needs and ensuring they have appropriate coverage over time.
• Customer Service: Provide ongoing support to clients, addressing their concerns, answering questions, and guiding them through the insurance process.
• Policy Renewals: Keep track of policy renewals and contact clients ahead of time to ensure their coverage is renewed, offering additional policies if needed.

3. Advising and Educating Clients

• Insurance Education: Explain the details of various insurance policies, helping clients make informed decisions.
• Risk Assessment: Assess clients’ needs by reviewing their lifestyle, business, or family circumstances to recommend the most suitable insurance products.
• Claims Assistance: Help clients understand the claims process and provide guidance during claims.

4. Administrative and Regulatory Duties

• Paperwork and Documentation: Complete necessary paperwork, ensuring all is accurate and compliant with regulations.
• Maintaining Records: Keep accurate records of client information, transactions, and interactions.
• Compliance: Stay updated with state and federal insurance regulations, ensuring adherence to all relevant laws and guidelines.