Inside Sales Representative / Account Manager

Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among the Middle East's emerging unicorns, affirming a growth-oriented identity.

Over the years, we've expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 5 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.

As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.

Role Summary:

• The Inside Sales Representative (ISR) will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process.
• The ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets.
• To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Key Responsibilities:

• Communicate with existing customers and make outbound calls to potential customers.
• Conduct monthly business reviews with existing customers.
• Identify growth opportunities for clients.
• Leverage internal data tools to drive performance optimization.
• Coach and train existing clients while onboarding new clients.
• Research and qualify new leads and prospects.
• Understand existing customers' needs and identify upsell opportunities.
• Execute renewals on time and with quality.
• Answer potential customers' questions and send additional information and proposals.
• Learn, present, and demonstrate various products.
• Stay informed about competing products and services.
• Close sales and achieve sales targets.

Desired Qualifications:

• Bachelor’s Degree in science, marketing, business or related fields.
• 2-3 years of previous experience in an outbound call-center or a related sales position.
• Strong listening and sales skills including financial negotiation skills, objection handling, competitive dispositioning, problem solving, etc.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent communication skills, both verbal and written.
• Good organisational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Ability to achieve sales targets.

Our promise to talent:

We encourage our people, called creators, to move fast, to be bold and offer them countless ways to make an impact in a fast-growing and talent-centric organisation. Our goal is to ensure that our people find their time at Property Finder a rewarding experience where the company’s growth also means personal growth. Overall it is a place for you to be your best self.

Property Finder Guiding Principles:

• Think Future First
• Data Beats Opinions, Speed Beats Perfection
• Optimise for Impact
• No Ostriches Allowed
• Our People, Our Power
• The Biggest Risk is Taking no Risk at All