Inside Sales Manager

About Builder.ai

We're on a mission to make app building so easy everyone can do it - regardless of their background, tech knowledge or budget. We've already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we've only just started.

Builder.ai was voted as one of 2023's Most Innovative Companies in AI by Fast Company, and won Europas 2022 Scaleup of the Year. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there's never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder's HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let's-get-stuff-done attitude.

About The Role

We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team. The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

Why you should join

At Builder.ai we do things differently - this isn't just any software sales role. As an Inside Sales Manager, you will become a pioneer in business transformations, and have a voice at the decision-making table. As a proud Equal Opportunity Employer, we are committed to creating a diverse and inclusive company culture, so we always encourage candidates of any sex, race, gender identity, sexual orientation, religion, national origin, age, or disability status to apply to our open roles. We are more interested in your mindset than your skillset! We want to help you on your career journey, so even if you are not completely sure you meet all the job criteria, but love the sound of the role - get in touch anyway!

Responsibilities

• Team management: Coaching, training, and evaluating sales representatives, and fostering a positive team culture
• Setting goals: Setting and tracking sales targets and metrics, and preparing sales forecasts
• Sales analysis: Analyzing sales, preparing reports, and suggesting improvements
• Customer feedback: Using customer feedback to generate ideas for new products or features
• Communication: Collaborating with various professionals and building an open-communication culture
• Sales administration: Managing the sales administration process, ensuring sales, finance and legal policies and procedures are met
• Hiring: Hiring new sales representatives
• Cross Collaboration: Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
• Sales plans: Creating plans to meet Revenue goals

Requirements

• Overall sales experience of 6 to 8 years - 2 years as Manager
• Hands-on experience with CRM software
• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Benefits

• Stock options in a $450 million funded Series D scale-up company
• Discretionary variable pay or commission scheme dependent on your role
• Hybrid working
• 30 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Fully funded Private Medical Insurance
• Stunning office located at Jumeriah Lake Towers