Information Technology Support Specialist

Job Title: IT Support Specialist

Job Description:

As an IT Support Specialist for a mid-sized organization, you will be responsible for:

1. Upgrading, installing, and configuring new hardware and software to meet company objectives.
2. Providing hardware and software support for desktop computers and other end-user devices like printers and scanners.
3. Assisting newcomers with onboarding, including providing computers, helping with email accounts, and granting access to IT systems.
4. Supporting HR with the IT off-boarding process.
5. Maintaining and updating the inventory of IT equipment.
6. Ensuring technical documentation is maintained and updated.
7. Providing ongoing IT support.
8. Keeping up to date with advancements and best practices in IT administration.