Information Technology Specialist

OIA Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and rental of residential properties.

We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities.

We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.

We're looking for a tech-savvy individual who knows their way around technology and can keep everything running smoothly and smartly.

If you're good at establishing/managing IT infrastructure systems, solving tech problems, and staying on top of the latest tools, this role might be perfect for you.

Real estate industry knowledge and regional experience is a big plus.

Infrastructure & Systems Administration

• Build, rebuild, and manage the overall IT & Communications infrastructure of the company.
• Install, configure, and troubleshoot operating systems (Microsoft Windows and Apple MacOS) and system applications and tools.
• Set up and manage hardware, software, and other tools.
• Ensure backups are performed regularly and implement disaster recovery protocols.
• Assess the overall functionality and efficiency of systems and help automate manual work for cross-functional teams.
• Support our digital projects, which could mean integrating new systems, troubleshooting issues, or advising on the best tools to use.
• Experience with property management software, CRM tools, and real estate industry platforms or portals is a strong advantage.

Networking & Security

• Expert knowledge of network systems, cybersecurity, and troubleshooting.
• Oversee network administration, handling configurations, monitoring, and troubleshooting connectivity issues.
• Set up and maintain user accounts, permissions, and access controls.
• Keep data secure and ensure our systems are up to date with the latest security protocols.

Email & Communication Systems

• Manage corporate email systems, including setting up user accounts, creating distribution groups, and configuring email clients on both desktop and mobile devices.
• Troubleshoot email issues, including spam filters and deliverability in email marketing campaigns.
• Good knowledge of CRM & marketing automation tools.

Communication Skills

• Strong communication skills, with the ability to understand requests, explain technical concepts easily, and provide solutions.
• A proactive approach to identifying and solving problems.

Qualifications & Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of proven experience in IT infrastructure management, system administration, or a similar role, preferably in the real estate sector.
• MCSA, CCNA, CompTIA Security, CISSP, or equivalent certifications are a plus.