Income Auditor

Job Responsibilities

1. Reconcile revenues on a daily basis, between PMS and other integrated systems
   • Room sales, to the room’s revenue report
   • Food & Beverage sales, to the outlet sales POS summaries
   • Telephone sales, to telephone report
   • Laundry sales to the laundry summary
   • Other department sales (including manual ones) to relevant sales summaries
2. Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.
3. Ensure all complimentary or house use rooms have an adequate explanation/justification on the approval form, with full reasoning provided for zero rates rooms to ensure they are contracted zero rates and not miscoded complimentary rooms.
4. Review no show report and ensure revenues are posted correctly.
5. Review room rate variance report and ensure proper checks with explanations from Night Manager.
6. Verify that a room status discrepancy report has been completed and signed by both Housekeeping and Front Office with explanations noted.
7. Ensure the “Out-of-Service/Out-of-Order” rooms report is reviewed by Night Manager on a daily basis.