In Room Dining Server

About the location:

In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island, Abu Dhabi's business and lifestyle destination, Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi's most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites all with water views. With six creative restaurants and lounges, this is Al Maryah Island's premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest's unique personal needs whether the goal is relaxing on vacation or staying efficient for business.

About the role

The In Room Dining Server position provides an expertly served beverage or dining experience, anticipating the guests' needs and acting as an expert on the menu options.

What you will do

Main Duties/Description:

1. Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality.
2. Greet guests, describe selected items to the guest using interesting and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to requests for tray removal according to established time standards.
3. Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, room service side stations, and deliver complementary in-room amenities as set for the program.
4. Anticipate guest needs, ascertain satisfaction, and offer suggestions; respond urgently and appropriately to guest concerns and requests.
5. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
6. Comply with Four Seasons Work Rules and Standards.
7. Work harmoniously and professionally with colleagues and supervisors.
8. Perform other tasks or projects as assigned by the F&B Outlet Manager and Hotel Manager.

What you bring

• A minimum of at least 1 year of experience in a similar role in a luxury brand.
• An outgoing personality and a can-do approach to assigned tasks.
• High level of understanding and knowledge of food and/or wine.
• Proficient in English (speaking, reading, writing).
• Excellent interpersonal, verbal, and written communication skills.

What we offer

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.
• And so much more!

Company Industry:

• Hotels
• Hospitality

Department / Functional Area:

• Cashier
• Teller

Keywords:

• In Room Dining Server