Implementation Associate

Avature offers highly customizable solutions, and each implementation is carefully designed according to our customers’ diverse needs. Implementation Associates work alongside our consultants and project managers, playing a key role in the configuration process.

Your challenges and objectives :

1. Achieve expert-level knowledge of our platform’s functionality and configurability.
2. Understand the configuration needs of each specific case.
3. Prioritize assignments and develop a clear vision of each assignment’s context.
4. Meet with consultants to understand the scope and time frames of each assignment.
5. Build data models, workflows, forms, templates, reports, and other digital structures that constitute a configuration.
6. Migrate configurations from test environments to production environments.
7. Run QA tests to ensure configurations work as expected.
8. Create and update documentation relevant to the solution (requirements, configuration workbooks, etc.).
9. Manage team assignments from case creation to resolution.
10. Collaborate with Technical Services teams.

About you :

1. Quick and enthusiastic learner.
2. Proficient in English; proficiency in Arabic is a plus.
3. Organized and detail oriented.

What we offer :

1. A fast-paced, energetic, and engaging environment.
2. Flexible hours - Work remotely.
3. Competitive salary, with one review a year.
4. Private health coverage.
5. Four days a year to attend events related to professional development.
6. End of year week off (December 26 to 31).
7. Birthdays off.

An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.