Immigration Specialist
Job description
Key duties for the Immigration Consultant position:
- Managing and responding to inbound leads via telephone, social media, and email.
- Responding to inquiries using pre-set business templates.
- Advising on the overseas options available, to enable candidates and their families to make educated choices and the right decisions.
- Providing clear and accurate information based on current immigration and visa laws and policies.
- Offering a fair and neutral evaluation of a candidate’s profile.
- Providing a personal global career strategy customized to their needs.
- Achieving excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.
- Providing adequate information and offering solutions where necessary.