HVAC Technician

Job Description

Job Number:

HVAC Technician (HOT0BDII)

Work Locations

DoubleTree by Hilton Dubai M Square Hotel & Residences, Al Mankhool, Dubai

What will I be doing?

As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. You will also troubleshoot technical issues and provide solutions. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Meet and exceed customer expectations consistently
• Set up audio, video, and lighting to meet requirements
• Troubleshoot technical issues, pinpoint faults, and offer remedies during events
• Work closely with the Conference and Banqueting team
• Comply with hotel security, fire regulations, and all health and safety legislation
• Knowledge of front of house equipment and property management systems
• Attend appropriate training courses when required
• Ensure compliance with brand standards
• Assist other departments wherever necessary and maintain good working relationships
• Be environmentally aware

What are we looking for?

AV Technician serving Hilton brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge and experience of computer-based programs and the installation of IT equipment
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a similar role in the hotel/leisure/retail sector
• Knowledge of Video Conferencing, trussing, and rigging

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!